About Us Autojantes are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact détails:
Le bois du cerf
Où nous joindre :
Le bois du cerf
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept CARTE BLEUE, VISA, MASTERCARD
GOODS CAN ONLY BE DELIVERED TO THE ADDRESS REGISTERED TO THE CARD HOLDER.
THIS RULE IS LAID DOWN BY THE CREDIT CARD COMPANIES,FOR YOUR BENEFIT.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Goods are normally shipped via 24/48hr carriers.
Delivery Schedule We will deliver your order within a few days unless we have instructed you that are a special order item or a delay has occurred from a supplier to ourselves.
We will normally send your order to you in 2-5 business days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the France or the European Union, 20% VAT is included.
Credit Card Security When the order is placed at our website, We guarantee the credit card details are encrypted using SSL (Secure Soket Layer) and are never sent unscrambled on the network. The payment is carried out directly via the bank
Guarantee We guarantee your satisfaction.
All products come with a 12 month warranty from date of purchase.
(EXCEPTIONS TO A FULL WARRANTY,DO APPLY )
No warranty is given to a polished or diamond finish area of a wheel as this can be prone to stone chipping etc.
No warranty is given to the chrome plated finish on wheels.
Warranty will be become void on wheels that have been kerbed or buckled through miss use and incorrect maintenance of tyre pressures.
We recommend only to clean wheels with a mild soapy detergent.
No alloy wheel cleaners should be used as many are very strong and can damage the finish to the wheel surface.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02 97 66 33 20 (International +33 (0)2 97 66 33 20) or write to us at Autojantes, le bois du cerf, 56500 moustoir-ac, morbihan, France
Returns Policy If you are not completely satisfied with your purchase, you may return it, with the exception of IMPORTATION WHEELS FROM THE FACTORY/CUSTOM MADE*, to Autojantes within 14 days of delivery. It must be in its original packaging, and unused, together with the receipt. We will be happy to exchange it or offer you a full refund, less the costs of any transportation (including importation costs) that we have incurred. Any wheels which have been damaged or scratched cannot be accepted back. Prior to external fitting. we recommend that you check for correct equipment, fittings and tyre directions, and for wheel only packages we would also recommend a test fit prior to mounting the tyres. Do not fit a wheel or tyre which is damaged to your vehicle. Correct car details: make, model, version, year and original tyre size must be included at checkout, as failure to do so may invalidate any claim. Alloy wheels manufacturer must establish liability in order for Autojantes to warrant an alloy wheel, and Tyre manufacturer must establish liability in order for Autojantes to warrant a tyre We would ask customers to understand the need for proper examination by the manufacturer before establishing liability. It is not therefore possible to resolve new tyre problems on the spot. If a tyre is deemed warrantable by the manufacturer, then a credit will be raised, which will be in full minus a percentage of the remaining tread depth. Your statutory rights are unaffected. Your rights to return goods are protected under the EU Distance Selling Directive.